Year in Review

Who We Are


Aetna’s mission is to build a healthier world—one person, one community at a time. We are a leading diversified health care benefits company, serving an estimated 37.9 million people. We offer industry-leading information, tools and resources to help people achieve their health ambitions. Our team of nearly 50,000 employees is committed to providing access to affordable, high-quality health care, and making the health care experience simpler and more responsive.

We know that health care is personal, and that’s why the people we serve drive every decision we make. We are focused on them, their communities, and all the factors that affect their overall well-being.

We offer our customers a diverse range of health coverage choices. Our digital tools and online resources help guide members and make it easy for them to reach us for assistance. We give support at every stage of our members’ health care journeys, whether they want to quit smoking, eat healthier, are expecting a baby or are facing a serious illness and the daunting challenges surrounding the end of life.

Our Mission and Values

At Aetna, we achieve our mission with Integrity, Excellence, Caring and Inspiration—our four core values. We hold ourselves accountable for delivering the results our customers and members expect.

Everything we do at Aetna starts with our values—a clear, strongly held set of core beliefs that reflect who we are and what you can expect from us. — Chairman and CEO Mark Bertolini
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